Responsible Gaming

Our Commitment

At Shree Shyam, we are committed to promoting responsible gaming practices and ensuring that our platform remains a source of entertainment and enjoyment for all users. We believe that fantasy sports should be played for fun and skill development, not as a means to generate income or solve financial problems.

While fantasy cricket is a skill-based game that rewards knowledge, strategy, and cricket expertise, we recognize that it's important for users to maintain healthy gaming habits and play within their means.

What is Responsible Gaming?

Responsible gaming means:

  • Playing for entertainment and enjoyment, not as a primary source of income
  • Setting personal limits on time and money spent on fantasy contests
  • Making informed decisions based on your financial situation
  • Recognizing when gaming is no longer fun or becoming problematic
  • Understanding that losses are part of the game
  • Never chasing losses by increasing stakes beyond your budget
  • Maintaining balance between gaming and other life activities

Signs of Problem Gaming

Be aware of these warning signs that may indicate unhealthy gaming behavior:

  • Spending more money than you can afford on fantasy contests
  • Neglecting work, family, or social responsibilities due to gaming
  • Feeling anxious, irritable, or restless when not playing
  • Borrowing money or using credit to fund contest entries
  • Lying to family or friends about your gaming activities
  • Attempting to win back losses by playing more contests
  • Using gaming as an escape from personal problems or stress
  • Experiencing relationship conflicts due to gaming
  • Feeling guilty or regretful after playing
  • Difficulty controlling the urge to play

If you recognize any of these signs in yourself or someone you know, it may be time to seek help or take a break from gaming.

Tools for Responsible Gaming

Shree Shyam provides several tools to help you maintain control over your gaming activities:

Deposit Limits

Set daily, weekly, or monthly limits on how much money you can deposit into your account. Once you reach your limit, you won't be able to add more funds until the time period resets.

Contest Entry Limits

Control how many contests you can enter per day or week to prevent excessive participation.

Self-Exclusion

Take a break from gaming by temporarily suspending your account for a period of time (e.g., 1 week, 1 month, 3 months, or longer). During this period, you won't be able to access your account or participate in contests.

Activity Monitoring

Review your gaming history, including time spent, money deposited, contest entries, and win/loss records. This information can help you understand your gaming patterns and make informed decisions.

Reality Checks

Receive periodic notifications reminding you how long you've been playing and how much you've spent. These reminders help you stay aware of your gaming activity.

Tips for Healthy Gaming

Set a Budget

Decide in advance how much money you can afford to spend on fantasy contests. Only use disposable income—money you can afford to lose without affecting your essential expenses.

Set Time Limits

Determine how much time you want to spend on fantasy cricket each day or week. Set alarms or reminders to help you stick to these limits.

Keep It Balanced

Fantasy cricket should be one of many leisure activities. Maintain a healthy balance with work, family time, exercise, and other hobbies.

Don't Chase Losses

Accept that losses are part of the game. Never try to win back money you've lost by increasing your stakes or playing more contests than planned.

Avoid Gaming When Upset

Don't play when you're feeling emotional, stressed, depressed, or under the influence of alcohol or drugs. These states can impair judgment and lead to poor decisions.

Stay Connected

Talk to family and friends about your gaming activities. Being open about your participation can help you maintain perspective and recognize potential issues early.

Age Restrictions

Shree Shyam is strictly for users aged 18 years and above. We take underage gaming seriously and have implemented verification measures to prevent minors from accessing our platform.

Parents and guardians should:

  • Monitor their children's online activities
  • Use parental controls to restrict access to gaming sites
  • Keep payment information secure and out of reach of minors
  • Educate children about responsible gaming principles

If we discover that a user is underage, we will immediately suspend the account and refund any deposits (after verification with the depositor).

Getting Help

If you're struggling with problem gaming, help is available. We encourage you to reach out to professional support services:

Support Organizations

National Problem Gambling Helpline (India)

Available for counseling and support

SAMHSA National Helpline

1-800-662-4357 (Available 24/7)

Gamblers Anonymous

www.gamblersanonymous.org

Contact Our Support Team

Our customer support team is trained to assist with responsible gaming concerns. Contact us if you:

  • Need help setting up deposit or time limits
  • Want to activate self-exclusion
  • Have questions about our responsible gaming tools
  • Need information about support resources

Self-Assessment

Ask yourself these questions to evaluate your gaming habits:

  • ✓ Do I play more than I intended?
  • ✓ Do I spend more money than I planned?
  • ✓ Have I borrowed money to play fantasy contests?
  • ✓ Has gaming caused problems in my relationships?
  • ✓ Do I feel guilty after playing?
  • ✓ Have I neglected important responsibilities to play?
  • ✓ Do I play to escape from problems or feelings?
  • ✓ Have I tried unsuccessfully to cut back on gaming?

If you answered "yes" to several of these questions, you may want to consider seeking help or taking a break from gaming.

Our Policies

To support responsible gaming, Shree Shyam maintains the following policies:

  • We do not provide credit or loans for contest participation
  • We do not encourage or facilitate excessive gaming
  • We prohibit marketing to underage users
  • We provide clear information about odds and contest rules
  • We honor self-exclusion requests without exception
  • We train our staff to recognize and address problem gaming concerns
  • We regularly review and update our responsible gaming measures

Remember

Fantasy cricket should be fun, exciting, and entertaining. It's about testing your cricket knowledge, competing with friends, and enjoying the sport you love.

If gaming stops being fun or starts causing problems in your life, please reach out for help. We're here to support you in maintaining a healthy relationship with fantasy sports.

Last Updated: November 30, 2025